This Privacy Policy sets out how the London School of Coaching and Innovation (LSCI) (“we”, “us”, “our”) collects, uses, stores and protects any information that you provide when you use our website www.lsci.org.uk.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this Privacy Policy.
1. Who We Are
LSCI is an educational and training institution based in the United Kingdom. We are registered under UK data protection laws and act as a data controller in relation to the personal data we collect.
2. What Information We Collect
We may collect and process the following categories of personal data:
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Full name and contact details (email address, phone number, postal address)
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Professional and educational background
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Information provided through online forms or surveys
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Details of your interactions with us, including emails and queries
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Payment or billing information if applicable
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Technical data such as IP address, browser type, and cookies
3. How We Use Your Information
We process your data for the following purposes:
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To provide educational services and respond to your enquiries
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To process enrolments and manage learner accounts
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To send important updates or marketing communications (only with your consent)
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To improve our services, website functionality and user experience
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For administrative and legal compliance
4. Legal Basis for Processing
We only process your personal data where there is a lawful basis to do so, including:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Our legitimate interests in providing services and improving operations
5. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted third parties such as:
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IT service providers or cloud storage providers
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Payment processors
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Regulatory bodies or government authorities if required by law
All third parties are contractually bound to protect your data and use it only for the specified purposes.
6. Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal or reporting requirements.
7. Your Rights
Under data protection laws, you have the right to:
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Access your personal data
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Request correction or deletion
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Object to or restrict processing
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Withdraw consent (if processing is based on consent)
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Lodge a complaint with the Information Commissioner’s Office (ICO)
You may exercise your rights by contacting us using the details below.
8. Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect against unauthorised access, loss, misuse or alteration of your data.
9. Cookies
Our website uses cookies to enhance user experience. You can choose to accept or decline cookies. Please refer to our Cookie Policy for more details.
10. Third-Party Links
Our website may contain links to other websites of interest. We are not responsible for the privacy practices or content of those third-party sites.